1. Agreement to Terms
By accessing or using the services provided by Knowledge Magic Key Pty Ltd (ABN: 12 345 678 901) ("Company," "we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.
2. Description of Services
Knowledge Magic Key provides:
- Biohacking and performance optimization consultations
- Wellness coaching and lifestyle interventions
- Recovery protocol development and implementation
- Performance analytics and data interpretation
- Educational content and resources
- Technology-supported health monitoring
3. Medical Disclaimer
3.1 Not Medical Treatment
IMPORTANT: Our services are not intended to diagnose, treat, cure, or prevent any disease. We provide wellness optimization and performance enhancement services that complement, but do not replace, professional medical care.
3.2 Consult Healthcare Providers
You should always consult with qualified healthcare professionals before:
- Starting any new health or fitness program
- Making significant dietary changes
- Taking supplements or implementing biohacking protocols
- Stopping or modifying prescribed medications
3.3 Individual Results
Results may vary significantly between individuals. Past performance and testimonials do not guarantee future results.
4. Client Responsibilities
4.1 Accurate Information
You agree to provide accurate and complete information about:
- Medical history and current health status
- Medications and supplements
- Fitness level and training history
- Goals and expectations
4.2 Compliance with Recommendations
While we provide evidence-based recommendations, you are responsible for:
- Following protocols safely and as directed
- Monitoring your response to interventions
- Reporting any adverse reactions immediately
- Obtaining medical clearance when recommended
4.3 Equipment and Technology
You are responsible for:
- Obtaining and maintaining required equipment
- Using technology and devices safely
- Ensuring internet connectivity for remote sessions
- Protecting login credentials and personal data
5. Payment Terms
5.1 Fees and Billing
- All fees are quoted in Australian Dollars (AUD)
- Payment is due at the time of service unless otherwise arranged
- Late payment fees may apply to overdue accounts
- Prices are subject to change with 30 days notice
5.2 Refund Policy
- Consultation fees are non-refundable once services commence
- Package deals may be partially refunded for unused services
- Refunds are processed within 14 business days
- Refund requests must be made within 30 days of service
6. Cancellation and Rescheduling
6.1 Client Cancellations
- 24-hour notice required for appointment changes
- Late cancellations may incur a 50% fee
- No-shows will be charged the full appointment fee
- Emergency cancellations will be considered case-by-case
6.2 Company Cancellations
We reserve the right to cancel or reschedule appointments due to:
- Practitioner illness or emergency
- Equipment failure or technical issues
- Severe weather or safety concerns
- Force majeure events
7. Intellectual Property
7.1 Our Content
All content provided by Knowledge Magic Key is protected by intellectual property laws:
- Training protocols and methodologies
- Educational materials and resources
- Software and technological innovations
- Branding and marketing materials
7.2 Your Data
You retain ownership of your personal data while granting us license to use it for service delivery and improvement.
8. Privacy and Confidentiality
We are committed to protecting your privacy and maintaining confidentiality:
- Personal health information is kept strictly confidential
- Data is stored securely and accessed only by authorized personnel
- Information may be shared only with your explicit consent
- See our Privacy Policy for detailed information handling practices
9. Limitation of Liability
9.1 Service Limitations
Our liability is limited to the fees paid for services. We are not liable for:
- Indirect, consequential, or punitive damages
- Loss of income, profits, or business opportunities
- Damages from third-party products or services
- Results not meeting expectations
9.2 Health and Safety
You acknowledge that:
- Physical activities carry inherent risks
- You participate at your own risk
- We recommend medical clearance for high-risk individuals
- You should stop any activity that causes pain or discomfort
10. Indemnification
You agree to indemnify and hold harmless Knowledge Magic Key from claims arising from:
- Your use of our services
- Failure to follow safety guidelines
- Misrepresentation of health status
- Violation of these Terms
11. Professional Standards
11.1 Ethical Conduct
We adhere to the highest professional standards:
- Evidence-based practice recommendations
- Respect for client autonomy and dignity
- Continuous professional development
- Ethical business practices
11.2 Scope of Practice
Our services are within the scope of wellness and performance optimization. We do not:
- Diagnose or treat medical conditions
- Prescribe medications
- Provide emergency medical care
- Guarantee specific health outcomes
12. Termination
12.1 Termination by Client
You may terminate services at any time with written notice. Outstanding fees remain due.
12.2 Termination by Company
We may terminate services for:
- Non-payment of fees
- Violation of Terms
- Inappropriate behavior
- Safety concerns
13. Governing Law
These Terms are governed by the laws of New South Wales, Australia. Disputes will be resolved in the courts of New South Wales.
14. Changes to Terms
We may modify these Terms at any time. Changes will be effective immediately upon posting. Continued use of services constitutes acceptance of modified Terms.
15. Contact Information
For questions about these Terms, contact us: