1. Introduction
Knowledge Magic Key Pty Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website knowledge-magickey.com or use our services.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information:
- Name and contact details (email, phone number, address)
- Health and fitness information
- Dietary preferences and restrictions
- Medical history relevant to our services
- Performance and training data
- Payment and billing information
2.2 Technical Information
We automatically collect certain technical information:
- IP address and browser information
- Device type and operating system
- Website usage patterns and analytics
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information for the following purposes:
- Providing biohacking and wellness services
- Personalizing your treatment plans
- Communicating about appointments and services
- Processing payments and billing
- Improving our services and website
- Complying with legal obligations
- Marketing communications (with your consent)
4. Information Sharing and Disclosure
4.1 Service Providers
We may share your information with trusted third-party service providers who assist us in:
- Payment processing
- Laboratory testing and analysis
- Technology services and data storage
- Marketing and communications
4.2 Healthcare Professionals
With your consent, we may share relevant health information with:
- Your primary healthcare providers
- Specialist practitioners
- Emergency medical services (if necessary)
4.3 Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal processes
- Protect our rights and property
- Ensure safety of individuals
- Investigate suspected illegal activities
5. Data Security
We implement appropriate security measures to protect your information:
- Encryption of sensitive data
- Secure data transmission protocols
- Access controls and authentication
- Regular security assessments
- Staff training on data protection
6. Your Rights and Choices
6.1 Access and Correction
You have the right to:
- Access your personal information
- Request corrections to inaccurate data
- Update your contact preferences
6.2 Data Portability and Deletion
You may request to:
- Receive a copy of your data in a portable format
- Delete your personal information (subject to legal requirements)
- Restrict processing of your data
6.3 Marketing Communications
You can opt out of marketing communications by:
- Clicking unsubscribe links in emails
- Contacting us directly
- Updating your preferences in your account
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences
- Analyze website usage
- Improve user experience
- Provide targeted content
You can manage cookie preferences through our cookie settings or your browser settings.
8. International Data Transfers
Your information may be transferred to and processed in countries outside Australia. We ensure appropriate safeguards are in place to protect your data during international transfers.
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by:
- Posting updates on our website
- Sending email notifications
- Providing notice during your next visit
11. Contact Information
For privacy-related questions or concerns, contact us:
12. Australian Privacy Principles
This Privacy Policy is designed to comply with the Australian Privacy Principles under the Privacy Act 1988 (Cth). We are committed to handling your personal information in accordance with Australian privacy laws.